WHO WE HELP
Protect your mission and the information people trust you with.
Your Microsoft 365 needs someone responsible for it. We manage it, keep it secure and keep it current.
Start with how your organization works.
Staff and volunteer onboarding, donor-data access, shared mailboxes and budget-conscious licensing decisions.
We agree the systems and responsibilities in scope, identify the gaps and build a practical plan around the people who will carry it out. That can include Microsoft 365 administration, vendor oversight, protection of donor and constituent data, and recovery planning. We scope work around your mission, staffing and budget. Any nonprofit terms and Microsoft licensing eligibility are confirmed separately.
When you need one accountable team across technology and security, ask about our Outsourced Security & Technology Management engagement. A focused project or support alongside an existing IT provider is also available.
Microsoft 365 management
Keep accounts, permissions and everyday administration organized as your team changes.
IT leadership & coordination
Connect technology decisions, vendors and projects to what your organization needs.
Cybersecurity & risk
Prioritize account protection, vulnerabilities and the policies that support daily work.
WHAT ONGOING MANAGEMENT LOOKS LIKE
Setting Microsoft 365 up correctly is the start. Keeping it right is the work.
Under an agreed scope, we take responsibility for:
- Confirming that sign-in, admin and sharing settings are still configured the way you approved.
- Reviewing security alerts and agreeing with you what needs action.
- Routine maintenance, license changes and accounts as people join and leave.
- Reporting what we checked and what changed, in plain language a director or board can read.
- Coordinating your other vendors so one team is accountable across all of it.
Your organization keeps ownership of its accounts, data and licenses. We manage them for you and answer for that work.
This fits nonprofits with roughly 5 to 40 staff and volunteers who need technology leadership but not a full-time IT department.
WHAT WE SEE IN NONPROFITS
Small staff, many hands, and nobody responsible for IT
Nonprofits often run with a few paid staff, a rotating group of volunteers, board members who need occasional access and a mix of donated or discounted tools. That works until someone leaves, a funder asks a security question or an insurance renewal arrives.
- Volunteers are given accounts quickly, but nobody removes them when they stop helping.
- Donor and client information sits in shared mailboxes, spreadsheets and personal OneDrive folders.
- One staff member, or a board member, holds every admin password.
- A grant, funder or insurer asks about security controls and the answers are a guess.
- There is no one to call when something goes wrong.
We wrote about that last point in most nonprofits have no one to call when something goes wrong.
A PRACTICAL STARTING POINT
A handoff a nonprofit director can actually review
One of the most useful things a small nonprofit can do is make account changes someone’s job. This illustrative example shows what a staff or volunteer departure can look like when responsibilities are clear.
| Step | Who is responsible (example) |
|---|---|
| Approve the departure and the end date | Executive director or program lead |
| Remove sign-in access and active sessions | Microsoft 365 administrator |
| Hand over mailbox, files and shared resources | Administrator, with the person taking over the work |
| Preserve records the organization needs to keep | Data owner, following your retention requirements |
| Confirm it is finished and recorded | A second person, such as operations or finance |
Your roles will be different. The point is that every step has a name next to it.
If you are working through a renewal, our guide to cyber insurance readiness for PG County nonprofits and the cyber insurance readiness checklist are good places to start. The nonprofit cybersecurity starter guide covers the basics.
NexSecure is based in Bowie, Maryland and supports nonprofits in Prince George’s County, across Maryland and across the US, mostly remotely. Microsoft nonprofit pricing and eligibility are set by Microsoft and confirmed separately through its nonprofit program.
You shouldn’t have to figure all of this out alone.
Tell us what is happening in your organization and we’ll work out a practical next step.
